

Order vs. Disorder
Imposed order, says Seidman, “depends on having power over people and formal authority to coerce allegiance..."

Ich bin ein Cavalier: What We Can Learn From LeBron, German Soccer And The Spurs
I want to congratulate LeBron James, Germany and the San Antonio Spurs on their recent wins -- before they fade from our minds -- and for demonstrating to the world, and each other, how inspirational leadership works and what it takes to build a winning organization – any organization. This lesson goes far beyond sports; it is, in fact, directly analogous to the journey on which all leaders need to take their organizations to truly compete in today’s hyperconnected world as it reshapes our collective operating environment.


Measuring the Apology of Kevin Rudd, Former Prime Minister of Australia
This is the third apology in our Apology Metrics series in which we present apologies for readers to assess. Our goal is not to evaluate apologies as theatrical performances but to evaluate the apologizer’s behavior over time to see whether there has been genuine change. This time, we will look at the apology of Kevin Rudd, the former prime minister of Australia, to Australia’s indigenous community in 2008. With the benefit of six years of hindsight, we are in a much better position to judge the apology’s authenticity.

Why There’s More to Taking a Break to Just Sitting There
There’s definitely something happening here with pauses, but it isn’t exactly clear that we’re putting our pauses to good use. We’d better learn how to do so in a hurry because pausing has become a crucial capability for leaders, employees, and organizations in the 21st century.


Measuring the Apology of Network Rail in Britain
This is the second apology in our Apology Metrics series in which we present apologies for readers to assess. Our goal is not to evaluate apologies as theatrical performances but to evaluate the apologizer’s behavior over time to see whether there has been genuine change.

Capitalism for Everyone or No One
The conference’s central question revolves around the growing recognition that the free enterprise system does not operate in a vacuum, and that it thus must be animated by a conscious regard for all its present and future stakeholders.


The Transformative Power of Transparency
Doctors don’t traditionally apologize for medical errors; in fact, they usually don’t even disclose them. That is why I have long been interested in how the University of Michigan Health Systems has bucked tradition with its Michigan Model, a collaborative and transparent approach to patient safety and medical mistakes.

Army’s Basic Training Is No Longer Basic: Lessons for Business
“I am Gunnery Sergeant Hartman, your senior drill instructor. From now on you will speak only when spoken to, and the first and last words out of your filthy sewers will be ‘Sir.’ Do you maggots understand that?” With that line from Stanley Kubrick’s Full Metal Jacket actor R. Lee Ermey introduced his new recruits – and a whole generation of Americans – to the fundamentals of basic training, where drill sergeants demand respect, order, and, most importantly, obedience. Ermey, who wrote much of his own dialogue, acted out the reality he experienced when he was a Parris Island drill sergeant.

It’s Time to Put Freedom Back in Free Enterprise
The freedom train has left the station, my friends. If you’re a business leader, you better track that train down, leap aboard and learn how to conduct the right type of freedom throughout your business ecosystem. If you don’t, your company and your career may soon hurtle off the rails.

What Does Freedom in Business Mean for You?
No matter where you are on the political spectrum, for capitalists, free enterprise is sacred and an inherent good. But what if we looked at free enterprise another way, and asked What is the role of freedom in the corporate setting? And how do levels of freedom affect the bottom line?


Why Mandela Was Unique
The global outpouring of respect for Nelson Mandela suggests that we’re not just saying goodbye to the man at his death but that we’re losing a certain kind of leader, unique on the world stage today, and we are mourning that just as much. Mandela had an extraordinary amount of “moral authority."

From Conspicuous Consumption To Conspicuous Compassion
Yet while many are engaged in conspicuous consumption, today we will all have the opportunity to engage in something else: conspicuous compassion.

Seeking Better Returns: Staying True to ‘Corporate Character’ Means Realizing That Trust is Not Transactional
We are moving deeper into an era when consumers have unprecedented visibility into shop floors and board rooms, and that gives new relevance to a time-honored truth: Trust is not transactional.

How is Not an Adverb
My fundamental idea is that how is not an adverb. It’s not a tactic.

The Era of Behavior Demands Principled Sustainability
Tomorrow, I’ll be addressing chief executives from around the world at the U.N. Global Compact’s triennial Leaders Summit in New York.

Welcome to the Era of Behavior
As the world has gone from connected to interconnected to interdependent, I believe we’ve entered a new era.

Trust is a Drug
Neuroscientists have since proven that trust is akin to a drug literally because oxytocin is released in the brain when someone feels that someone is trusting them.

We Need to Get Back to Journeying Again
Every time we learn something it’s a journey. We think we understand it, then we keep going, then we get confused again.

The Paradox of Success
Inspirational leaders understand and can scale the distinction between doing something and, as capitalists, making money versus doing something in order to make money.

Introducing a Brand New Idea: Out-Behave
The very idea that we can out-behave the competition, that we can be excellent and excel in our behavior, that behavior is the source of advantage is a brand new idea.